

{"id":20981,"date":"2021-11-15T11:32:27","date_gmt":"2021-11-15T11:32:27","guid":{"rendered":"https:\/\/catalinx.ro\/wordpress\/?p=20981"},"modified":"2021-11-15T11:32:55","modified_gmt":"2021-11-15T11:32:55","slug":"una-scurta-cu-anpc-ul-ar-trebui-sa-ajute-dar","status":"publish","type":"post","link":"https:\/\/catalinx.ro\/wordpress\/?p=20981","title":{"rendered":"Una scurt\u0103 cu ANPC-ul: Ar trebui s\u0103 ajute, dar&#8230;"},"content":{"rendered":"<div id=\"fb-root\"><\/div>\n\n<p>Au acuma ceva campanii \u00een for\u021b\u0103. Adic\u0103 dou\u0103. <\/p>\n\n\n\n<p>Cea mai recent\u0103 e cu promo\u021biile de Black Friday.  Au dat amenzi \u00een st\u00e2nga \u0219i \u00een dreapta.  Ultima la emag, de\u0219i anul asta au fost mai cinsi\u021bi dec\u00e2t restul ( au fost ultimii cu promo\u021bia \u0219i au avut timp s\u0103 se alinieze, dac\u0103 nu cumva ei or fi cerut un pic de cur\u0103\u021benie). <\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"775\" height=\"611\" data-attachment-id=\"20982\" data-permalink=\"https:\/\/catalinx.ro\/wordpress\/?attachment_id=20982#main\" data-orig-file=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4.png\" data-orig-size=\"775,611\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"image-4\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4.png\" src=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4.png\" alt=\"\" class=\"wp-image-20982\" srcset=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4.png 775w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4-480x378.png 480w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4-200x158.png 200w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/image-4-768x605.png 768w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\" \/><\/figure>\n\n\n\n<p>Primii futu\u021bi au fost Altex. Legat de care, amenzile au fost MICI.  O \u0219tire sus\u021bine public c\u0103 \u00een primele 30 de minute de promo\u021bie  emag <a href=\"https:\/\/www.mediafax.ro\/social\/in-primele-30-de-minute-ale-black-friday-retailerul-emag-a-vandut-aproape-300-000-de-produse-ce-au-comandat-cel-mai-mult-romanii-20338584\">a v\u00e2ndut de 142 de milioane de lei, cu 15% mai m<\/a>ult dec\u00e2t anul trecut, iar amenda primit\u0103 e de  50,000 de lei. Adica  0.035% din cifra de afaceri <strong> pe 30 de minute dintr-o zi. <\/strong><\/p>\n\n\n\n<p>Orice operator de retail face profit  opera\u021bional de m\u0103car 5%. Care va fi afectat de amend\u0103, \u00een  primele 30 de minute \u00een proportie de 0.7%.  \u0102sta e \u201dcost of doing business\u201d \u0219i \u00eenc\u0103 <strong>unul foarte mic. <\/strong><\/p>\n\n\n\n<p>Altex a primit <a href=\"https:\/\/gadget.ro\/altex-a-primit-o-amenda-de-50-000-lei-din-partea-anpc-pentru-practici-comerciale-incorecte-cu-ocazia-campaniei-black-friday\/\">aceea\u0219i amend\u0103<\/a> , \u00eens\u0103  pentru abateri mai mari. Pe ei i-a afectat \u0219i mai mult, \u00eentruc\u00e2t au o cifra de afaceri mai mic\u0103. <\/p>\n\n\n\n<p>Dar ori\u0219ic\u00e2t, aceasta e o campanie de imagine a ANPC, nu o campanie serioas\u0103. <\/p>\n\n\n\n<p>Cea de-a doua campanie pe care au avut-o a fost cea cu <strong><a href=\"https:\/\/www.hotnews.ro\/stiri-esential-25152548-anpc-propus-inchiderea-patru-magazine-mega-image-din-bucuresti-perioada-maximum-sase-luni.htm\">controlul  prin supermarket-ur<\/a>i<\/strong>, cu propuneri de inchidere si amenzi mai serioase ( raportat la cifrele de afaceri, cat si absolut), \u00eens\u0103 pentru abateri mult mai serioase dec\u00e2t scamatorii cu oferte promo\u021bionale.<\/p>\n\n\n\n<p>Acestea fiind spuse, eu sunt curios daca in afara de agenda institutiei cu privire la campaniile de controale se mai ocupa \u0219i de altceva. <\/p>\n\n\n\n<p>\u00cen ceea ce m\u0103 prive\u0219te personal , nu. <\/p>\n\n\n\n<p>Am f\u0103cut o sesizare cu privire la problema asta, pe care au avut-o <strong><a href=\"https:\/\/catalinx.ro\/wordpress\/?p=20543\">\u0103ia de la Wizz Air<\/a><\/strong>. Anume c\u0103 pe 29 august, am r\u0103mas pe jos ( nu  numai eu, ni\u0219te zeci de pasageri) de\u0219i am stat minim 2 ore la coad\u0103 la checkin ( nu se putea face online c\u0103tre UK, nu primeai carte de \u00eembarcare), cu tot soiul de nereguli. <\/p>\n\n\n\n<p>Nu pentru c\u0103 am fost l\u0103sat pe jos, se \u00eent\u00e2mpl\u0103 din astea, ci pentru c\u0103 :<\/p>\n\n\n\n<ol class=\"wp-block-list\"><li>Mi-au \u00een ziua aia la casa de bilete oferit posibilitatea de rebooking cu un cost suplimentar din partea mea &#8211; nici costul suplimentar nu a fost musai problema cea mai mare ( e o problema, dar aveam banii \u0103ia), c\u00e2t c\u0103 nu m\u0103 ajuta la nimic \u0219i am zis pas.<\/li><li>Dar le-am cerut ulterior banii \u00eenapoi pe bilete , <strong>precum \u0219i compensa\u021bia legal\u0103 de 400 EUR\/ pasager <\/strong> pentru situa\u021bii de genul \u0103sta. <\/li><\/ol>\n\n\n\n<p>Am primit, a\u0219a cum se cade, muie. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1920\" height=\"949\" data-attachment-id=\"20983\" data-permalink=\"https:\/\/catalinx.ro\/wordpress\/?attachment_id=20983#main\" data-orig-file=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021.png\" data-orig-size=\"2026,1001\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"reclamatie-wizz-air-zbor-UK-29-august-2021\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-1920x949.png\" src=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-1920x949.png\" alt=\"\" class=\"wp-image-20983\" srcset=\"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-1920x949.png 1920w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-480x237.png 480w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-200x99.png 200w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-768x379.png 768w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021-1536x759.png 1536w, https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2021\/11\/reclamatie-wizz-air-zbor-UK-29-august-2021.png 2026w\" sizes=\"auto, (max-width: 1920px) 100vw, 1920px\" \/><\/figure>\n\n\n\n<p>S\u0103-i caut eu \u00een Ungaria . Eu m-am g\u00e2ndit s\u0103-i caut \u00een Rom\u00e2nia, c\u0103 m\u0103 doare \u00een pul\u0103 de autorit\u0103\u021bile bozgoreze c\u00e2t timp ei opereaz\u0103 \u00een Rom\u00e2nia. <\/p>\n\n\n\n<p>\u0218i am f\u0103cut o reclama\u021bie la ANPC \u00een 24.09.2021.  De drept au obliga\u021bia legal\u0103 s\u0103 r\u0103spund\u0103 dup\u0103 30 de zile cu solu\u021bia sau s\u0103 m\u0103 notifice c\u0103 e nevoie de mai mult timp.  Practic nu au r\u0103spuns nici la solicitarea mea de a-mi trimite informa\u021bii cu privire la reclama\u021bie, trimis\u0103 pe 04\/11.<\/p>\n\n\n\n<p>Motivul pentru care am f\u0103cut reclama\u021bia la ANPC nu-s musai banii mei, eu mi-am luat bilet la British weekendul viitor, mi-am extins vacan\u021ba \u00een Rom\u00e2nia, n-am probleme din asta, gen s\u0103 se usuce haterii \u00eenainte s-apuce s\u0103 se bucure de suferin\u021ba mea, ci faptul c\u0103 Wizz \u00eencalc\u0103 <strong>sistematic <\/strong> regulamentele de avia\u021bie, o \u0219tiu \u0219i \u0103ia de la Otopeni c\u0103rora le-am solicitat ni\u0219te probe \u0219i evident c\u0103 n-au r\u0103spuns nici ei p\u00e2n\u0103 acum. \u0218i c\u0103 le \u00eencalc\u0103 cu, fie acordul tact, fie durerea \u00een pul\u0103 a autorit\u0103\u021bilor care trebuie s\u0103 guverneze asta \u0219i e relativ imposibil s\u0103-i faci s\u0103 pl\u0103teasc\u0103, nu musai mie, dar s\u0103-i scuture cieva de ceva bani, prin orice mijloace din astea comode.  <\/p>\n\n\n\n<p>Mai exact, \u0103ia de la AirHelp, unde mai trimit eu detaliile, iar ei actioneaza compania aeriana si-mi primesc despagubirile minus ceva comision, au zis scurt c\u0103 nu se bag\u0103 la astfel de cazuri cu Wizz Air <strong>\u00een Rom\u00e2nia, <\/strong> c\u0103 nu le c\u00e2\u0219tig\u0103 vreodat\u0103, \u00een ciuda legisla\u021biei. Au mai zis asta \u0219i cu alt\u0103 ocazie. <\/p>\n\n\n\n<p>Prin urmare am zis c\u0103, b\u0103, hai s\u0103 \u00eencerc la ANPC. Am mai \u00eencercat la \u0103\u0219tia \u0219i cu alt\u0103 ocazie.  <\/p>\n\n\n\n<p>Pula. <\/p>\n\n\n\n<p>Nu \u0219tiu dac\u0103 o s\u0103 continui spe\u021ba, c\u0103 am fost \u0219i un pic idiot \u0219i nu am filmat ce trebuia s\u0103 filmez\u0219i p\u00e2n\u0103 una alta, nu suf\u0103r eu de banii \u0103ia, \u00een ceea ce m\u0103 prive\u0219te \u0103 pot mul\u021bumi s\u0103 spun c\u0103 eu am \u00eencercat, mi-am f\u0103cut partea. <\/p>\n\n\n\n<p>Dar e evident c\u0103 nu prea mai are rost s\u0103 fac eu reclama\u021bii la ANPC, trebuie direct cu avocat \u0219i bani. <\/p>\n\n\n\n<p>Iar textul asta e aici doar ca s\u0103-l dau ca link, c\u00e2nd m\u0103 mai \u00eenreab\u0103 careva sfor\u0103itor pe nas \u201dreclama\u021bie la ANPC ai f\u0103cut?\u201d<\/p>\n\n\n\n<p>Da, am f\u0103cut \u0219i, probabil, c\u0103 dac\u0103 nu \u00eemi r\u0103spund la sesizare am s\u0103-i dau \u0219i \u00een judecat\u0103 \u0219i am s\u0103 le cer s-o fac\u0103 \u0219i s\u0103 fie sanc\u021biona\u021bi pentru dep\u0103\u0219irea termenului legal, dar altfel, nu conteaz\u0103. <\/p>\n\n\n\n<p>M\u0103 g\u00e2ndeam a\u0219a la o chestie, poate c\u0103 directorul ANPC ar trebui s\u0103 fie ales de popula\u021bie, cam ca pre\u0219edintele \u021b\u0103rii a\u0219a, acum \u00een momentele \u00een care UDMR+PSD+PNL se g\u00e2ndesc c\u0103 ar fi bine s\u0103 facem altfel.  C\u0103\u00een fond, protec\u021bia consumatorului ne reprezint\u0103 pe noi, iar eu nu \u0219tiu cine e directorul ANPC acum, dar \u0219tiu c\u0103 a\u0219 vrea s\u0103 fie altul, dac\u0103 a\u0219 putea alege asta. <\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Au acuma ceva campanii \u00een for\u021b\u0103. Adic\u0103 dou\u0103. Cea mai recent\u0103 e cu promo\u021biile de Black Friday. Au dat amenzi \u00een st\u00e2nga \u0219i \u00een dreapta.&hellip;<\/p>\n","protected":false},"author":2,"featured_media":17799,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[136,744,60,4659],"tags":[4656,4657,4655,4658],"class_list":["post-20981","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-civilisation","category-law-and-order","category-servicii-impecabile","category-wiz-air","tag-agenda-personala-a-anpc","tag-alegerea-directorului-anpc-prin-vot-popular","tag-anpc-nu-raspunde-la-reclamatii","tag-servicii-de-proasta-calitate-wizz-air"],"views":1469,"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2020\/06\/lege-companii.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4Eq23-5sp","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/20981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20981"}],"version-history":[{"count":2,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/20981\/revisions"}],"predecessor-version":[{"id":20985,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/20981\/revisions\/20985"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/media\/17799"}],"wp:attachment":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20981"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=20981"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=20981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}