{"id":29623,"date":"2024-12-11T05:49:41","date_gmt":"2024-12-11T05:49:41","guid":{"rendered":"https:\/\/catalinx.ro\/wordpress\/?p=29623"},"modified":"2024-12-11T09:11:05","modified_gmt":"2024-12-11T09:11:05","slug":"uk-10-ani-garantie-beko-aceleasi-tactici","status":"publish","type":"post","link":"https:\/\/catalinx.ro\/wordpress\/?p=29623","title":{"rendered":"UK: 10 ani garan\u021bie** – Beko – acelea\u0219i tactici"},"content":{"rendered":"
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Ce s\u0103 zic , jegul asta<\/a> de usc\u0103tor Candy , cump\u0103rat c\u00e2nd ne-am mutat \u00een UK, aproape 6 ani… B\u0103, o via\u021b\u0103 de om, dac\u0103 ai p\u0103rin\u021bi antivaccinisti \u0219i faci rujeol\u0103, polio, sau meningo-encefalit\u0103.<\/p>\n\n\n\n

A\u0219a, jegul \u0103sta st\u0103tea s\u0103 dea col\u021bul, n-a dat , nu la mine,  dar tr\u0103gea s\u0103 moar\u0103 de se auzea ori toat\u0103 casa cum \u00ee\u0219i d\u0103dea duhul \u00een sc\u00e2ncet de rulmen\u021bi futu\u021bi, sau o fi fost vreo curea. <\/p>\n\n\n\n

Nu \u0219tiu, c\u0103 nu am avut nici m\u0103car vaga curiozitate s\u0103 \u00eel desfac, c\u0103 dup\u0103 aia m\u0103 manca in cur s\u0103 repar, c\u0103 a\u0219a sunt. \u0218i cump\u0103r\u0103m piese \u0219i nu aveam timp de ele. <\/p>\n\n\n\n

A\u0219a, am decis s\u0103 \u00eei pun cruce \u0219i am cump\u0103rat mai repede altul, un fel de la 2 luni de c\u00e2nd a zis so\u021bia s\u0103 cump\u0103r altul, deci m-am gr\u0103bit un pic. <\/p>\n\n\n\n

\u0218i nu am mai cump\u0103rat de la Candy, de\u0219i \u00eemi plac produsele lor ieftine \u0219i proaste , pentru c\u0103 ajung la pu\u0219c\u0103rie sau la nebuni cu serviciul \u0103stora de futut \u00een cur clien\u021bii<\/a>. DE AIA nici nu am incercat s\u0103 repar rablamentul \u0103sta de uscat. <\/p>\n\n\n\n

\u00centre noi fie vorba, s-a dovedit foarte bun, c\u00e2t a mers<\/strong>, 5 ani jum\u0103tate e mai mult dec\u00e2t garantia 1 an \u0219i l-am folosit la blan\u0103 , ca suntem 5 persoane si e UK, 9 luni pe an cam nu usuci nimic afar\u0103. Iar de reparat, sunt convins c\u0103 se repara u\u0219or \u0219i ieftin dac\u0103 o f\u0103ceam eu, probabil c\u00e2t valoarea ma\u0219inii , dac\u0103 era s\u0103 caut pe cineva , dar asta era un fapt asumat – dac\u0103 am pl\u0103tit doar 360 de lire, c\u00e2t s\u0103 fie \u0219i repara\u021bia , c\u0103 sunt serviciile scumpe pe aici. <\/p>\n\n\n\n

A\u0219a c\u0103 am dat fuga pe internet \u0219i am comandat una , tot cu pomp\u0103 de c\u0103ldur\u0103, de la cealalt\u0103 firm\u0103 de electrocasnice ieftine – nu, nu Indesit, ci Beko, les turcale\u021b. <\/p>\n\n\n\n

Tot a\u0219a, pentru c\u0103 am avut-o pe aia bun\u0103<\/a> de tot din Bucure\u0219ti.  \u0218i am schimbat echipa c\u00e2\u0219tig\u0103toare , c\u00e2nd nu trebuia. <\/p>\n\n\n\n

Bine, aia in Bucure\u0219ti aveau garan\u021bie 5 ani. <\/p>\n\n\n\n

\u0102\u0219tia de aici, standard tat\u0103, 1 an, c\u0103 a\u0219a e \u00een \u021b\u0103rile cu ap\u0103 cald\u0103, \u0219tii ce zic? Zic c\u0103 tr\u0103iasc\u0103 Uniunea European\u0103, m\u00e2nca-mi-ar pula de handicapa\u021bi.<\/p>\n\n\n\n

Dar, scria pe site c\u0103 dau 10 ani garan\u021bie la piese. Adic\u0103 piese gratis, dac\u0103 se \u00eent\u00e2mpl\u0103 ceva.<\/p>\n\n\n\n

\u00cen teorie sun\u0103 bine, \u00een practic\u0103 s\u0103 le iau neamul \u00een pul\u0103, dar sa ajungem acolo. <\/p>\n\n\n\n

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Au venit b\u0103ie\u021bii, au instalat ma\u0219ina – serviciu suplimentar 30 de lire, nicio problem\u0103, dar b\u0103, nu am pus m\u00e2na pe nimic, cum se face la \u0103\u0219tia – au luat-o pe cealalt\u0103 \u0219i le-am \u0219i zis: – B\u0103, dac\u0103 vre\u021bi s\u0103 o arunca\u021bi, v\u0103 prive\u0219te, dar ea de mers merge, doar c\u0103 face zgomot, cred c\u0103 trebuie schimbat rulmentul. <\/p>\n\n\n\n

Ei cic\u0103 : -Face zgomot tare? <\/p>\n\n\n\n

-Da, de aia o schimb.<\/p>\n\n\n\n

-C\u00e2t de tare?<\/p>\n\n\n\n

Leprele dracului , nici s\u0103 schimbe un rulment, m\u0103 , nu vor, presupun c\u0103 se g\u00e2ndeau s\u0103 fac\u0103 ceva a\u0219a cu ea, \u00een starea aia. Din partea mea, s\u0103 fac\u0103 fix ce vor. Le spun:<\/p>\n\n\n\n

-78 dB . <\/p>\n\n\n\n

C\u0103 ce e aia? <\/p>\n\n\n\n

:\/ . – Zgomot tare, n-auzi ce e?! <\/p>\n\n\n\n

In fine, au plecat \u0219i dracu’ \u0219tie ce au f\u0103cut. <\/p>\n\n\n\n

Eu m-am organizat s\u0103 sun imediat la Beko, s\u0103 \u00eemi \u00eenregistrez garan\u021bia de 10 ani. Aha, ia la pul\u0103, na! <\/p>\n\n\n\n

Nu e, c\u0103 au r\u0103spuns rapid, nu zic de aia. Zic c\u0103 am avut un dialog a la Caragiale. \uf4ac<\/p>\n\n\n\n

Am clarificat cine sunt \u0219i unde m\u0103 aflu, \u0219tiau ei din sistem, doar am confirmat , adresa , mail, telefon \u0219i ce mai au nevoie s\u0103 m\u0103 spameze bine de tot ( \u0219i dup\u0103 aia ii caut cu firme de \u0219ters datele, lol, s\u0103 \u0219tearg\u0103 tot despre mine )\u00a0 \u0219i au zis c\u0103 da, c\u0103 garan\u021bie 10 ani la piese, dar doar\u00a0 dac\u0103 face reparatia un inginer acreditat de ei, adic\u0103 japc\u0103, na. C\u0103 se \u0219i v\u0103d alea dou\u0103 stelu\u021be din poza de pe usc\u0103tor.<\/p>\n\n\n\n

Am zis OK, bine, a\u0219a facem, nici nu m\u0103 g\u00e2ndeam altfel. <\/p>\n\n\n\n

C\u0103 da, -dar stai s\u0103 \u00ee\u021bi spun tot , c\u0103 \u0219tii, inginerul nostru e scump, dac\u0103 vine s\u0103 repare cost\u0103 147 de lire fiecare vizit\u0103. <\/p>\n\n\n\n

B\u0103nuiam, \u00een pula mea, c\u0103 e ceva c\u00e2rlig , dar nu conteaz\u0103. <\/p>\n\n\n\n

Am zis – Binee! A\u0219a facem, c\u00e2nd e cazul sun la voi s\u0103 \u00eemi trimite\u021bi injiner<\/em> cu piesele ( oricum incluse \u00een deplasare ) \u00een gur\u0103, mie \u00eemi spui?!<\/p>\n\n\n\n

-Pai, o s\u0103 v\u0103 coste foarte mult.<\/p>\n\n\n\n

-Doamn\u0103, dar ce face\u021bi acuma , m\u0103 speria\u021bi? Eu sper s\u0103 nu m\u0103 coste deloc, \u00een sensul c\u0103 pentru mine garan\u021bia \u00eenseamn\u0103 c\u0103 vinde\u021bi un produs bun, care nu se stric\u0103, nu c\u0103 vre\u021bi s\u0103 m\u0103 spolia\u021bi cu repara\u021biile, ce dracului , v-au cump\u0103rat cei de la BMW ? <\/p>\n\n\n\n

-C\u0103 nu, dar au ei un program de garan\u021bie, care\/<\/p>\n\n\n\n

-Stiu, \u021bine doar un an c\u0103 a\u021bi ie\u0219it ( a\u0219a i-am zis, nu “am ie\u0219it”)  din UE \u0219i face\u021bi ce v\u0103 taie capul acuma, dar e OK – i-am taiat-o eu scurt. <\/p>\n\n\n\n

-Nu, nu asta vreau s\u0103 zic ( eu \u0219tiu ce vrea, doar \u00eemi bat pula de ea ) , ci c\u0103, \u0219ti\u021bi, garan\u021bia acoper\u0103 doar defectele de fabrica\u021bie , sau dac\u0103 se stric\u0103 in timpul unei func\u021bion\u0103ri normale, nu dac\u0103 uita\u021bi obiecte ascu\u021bite sau dure \u00een haine sau…<\/p>\n\n\n\n

-Da, \u0219tiu ce \u00eenseamn\u0103 garan\u021bia  de la produc\u0103tor, e suficient, mul\u021bumesc! <\/p>\n\n\n\n

-Dar vi se pot \u00eent\u00e2mpla accidente \u0219i…<\/p>\n\n\n\n

-M\u0103 scuza\u021bi, e amenin\u021bare?! <\/p>\n\n\n\n

-Nu, dar accidente se \u00eent\u00e2mpl\u0103 \u0219i garan\u021bia noastr\u0103 de produc\u0103tor e doar de un an \u0219i acoper\u0103 doar problemele standard \u0219i…<\/p>\n\n\n\n

-\u00cencerca\u021bi s\u0103 \u00eemi transmite\u021bi c\u0103 ave\u021bi un serviciu de garan\u021bie de c\u0103cat? <\/p>\n\n\n\n

-Nu domnule, este standard !<\/p>\n\n\n\n

-Atunci este excelent, mul\u021bumesc!<\/p>\n\n\n\n

-Noi recunoa\u0219tem ( we recognize ) importan\u021ba acestei ma\u0219ini de uscat, este un electrocasnic de importan\u021b\u0103 critic\u0103 pentru dumneavoastr\u0103.<\/p>\n\n\n\n

-M\u0103 scuza\u021bi, ce?! Cine v-a zis asta? E o unealt\u0103 ieftin\u0103 pe care o pot \u00eenlocui oric\u00e2nd. <\/p>\n\n\n\n

Dar doamna e cu poezia pe repede \u00eenainte ca s\u0103 nu o mai \u00eentrerup \u0219i se t\u0103v\u0103le\u0219te de preocupare ca s\u0103 \u00eemi asigure mie o garan\u021bie infinit\u0103 ( pe care o pot prelungi oric\u00e2t) cu numai 3.5 lire pe lun\u0103. B\u0103i, asta chiar pare pu\u021bin, \u0103ia de la Candy voiau o ma\u0219in\u0103 de sp\u0103lat pe an. O \u00eentreb c\u00e2t face pe an \u0219i o blochez :)). \u00cemi cer scuze ( trebuie s\u0103 am un pic de respect, cine ia joburi din astea termin\u0103 liceul cu not\u0103 4 la matematic\u0103, c\u0103 la \u0103\u0219tia 4 de trecere, nu \u0219tiu ce trec, dar nu conteaz\u0103 ) \u0219i \u00eei cer s\u0103 \u00eemi confirme c\u0103 e 42 de lire pe an . ( toat\u0103 ma\u0219ina \u00een 9 ani) . Confirmarea:<\/p>\n\n\n\n

-Likely! <\/p>\n\n\n\n

Ce preten\u021bii sa \u0219i am. \u0218i turuie \u00een continuare condi\u021bii cum de banii \u0103\u0219tia pot s\u0103 chem un “inginer” de oric\u00e2te ori, acoper\u0103 accidente \u0219i dac\u0103 nu se poate repara , o \u00eenlocuiesc. \u00cen teorie, sun\u0103 bine, \u00een practic\u0103, \u0219tiind experien\u021b\u0103 cu Candy \u00eentreb: <\/p>\n\n\n\n

<\/p>\n\n\n\n

– \u00cemi pute\u021bi spune care este timpul maxim de la solicitarea de repara\u021bie p\u00e2n\u0103 la interven\u021bie, garantat contractual \u0219i timpul maxim pe care \u00eel voi a\u0219tepta pentru o reclama\u021bie deasemenea garantat contractual? C\u0103 este foarte important ! <\/p>\n\n\n\n

-P\u0103i, \u00een zona dumneavoastr\u0103, din ce v\u0103d \u00een sistem ( taj’ dreacu, tu nu \u0219tii c\u00e2t fac 3.5 x 12 \u0219i  vezi pula mea \u00een sistem )  timpul mediu de interven\u021bie este de 1-2 zile. <\/p>\n\n\n\n

-Pentru mine asta nu \u00eenseamn\u0103 nimic. V\u0103  prezenta\u021bi produsul drept o garan\u021bie, iar vreau s\u0103 \u0219tiu \u00een c\u00e2t timp \u00eemi garanta\u021bi contractual c\u0103 vine un inginer \u0219i \u00een c\u00e2t timp \u00eemi garanta\u021bi repara\u021bia, sub sanc\u021biunea faptului c\u0103 dac\u0103 nu, eu cump\u0103r o ma\u0219in\u0103 ca aia sau similar\u0103 \u0219i le trimit . SLA-ul! <\/p>\n\n\n\n

-Dar \u0219ti\u021bi, pentru 3.5 lire pe lun\u0103 nu putem…<\/p>\n\n\n\n

-P\u0103i dac\u0103 nu pute\u021bi, nu putem vorbi de vreo garan\u021bie. Nu a\u021bi zis c\u0103 ma\u0219ina asta e de importan\u021b\u0103 central\u0103? Este sau nu este, ca dac\u0103 e critic, o vreau reparat\u0103 p\u00e2n\u0103 seara, dac\u0103 nu, 400 de lire am eu s\u0103 cump\u0103r alta \u0219i pute\u021bi fi siguri c\u0103 nu de la voi. <\/p>\n\n\n\n

Ca \u0219i cum le-ar p\u0103sa. <\/p>\n\n\n\n

A\u0219a ajungi s\u0103 \u00eel \u00eempu\u0219ti pe CEO. <\/p>\n\n\n\n

Acestea fiind spuse, usc\u0103torul e OK, mai OK dec\u00e2t cel de la Candy, un singur dezavantaj are. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Rezervorul de ap\u0103 condensat\u0103 e ca in poza de mai sus. La cealalt\u0103 ma\u0219ina era unul transparent ploat pe hubloul de acces , vedeai u\u0219or c\u00e2t\u0103 ap\u0103 s-a str\u00e2ns \u0219i era \u0219i mai u\u0219or de golit. <\/p>\n\n\n\n

In rest, la fel, cu excep\u021bia faptului c\u0103 \u0103\u0219tia nu se laud\u0103 aiurea cu Wifi \u0219i pula mea. <\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n
\"\"<\/figure>\n\n\n\n

<\/p>\n","protected":false},"excerpt":{"rendered":"

Ce s\u0103 zic , jegul asta de usc\u0103tor Candy , cump\u0103rat c\u00e2nd ne-am mutat \u00een UK, aproape 6 ani… B\u0103, o via\u021b\u0103 de om, dac\u0103…<\/p>\n","protected":false},"author":2,"featured_media":29690,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[952,60,1594,1],"tags":[6214,6215],"class_list":["post-29623","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-review","category-servicii-impecabile","category-uk","category-uncategorized","tag-uscator-beko","tag-uscator-cu-pompa-de-caldura"],"views":636,"jetpack_publicize_connections":[],"jetpack_featured_media_url":"https:\/\/catalinx.ro\/wordpress\/wp-content\/uploads\/2024\/12\/P_20241206_083839-scaled.jpg","jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/p4Eq23-7HN","jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/29623","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=29623"}],"version-history":[{"count":10,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/29623\/revisions"}],"predecessor-version":[{"id":29705,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/29623\/revisions\/29705"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=\/wp\/v2\/media\/29690"}],"wp:attachment":[{"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=29623"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=29623"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/catalinx.ro\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=29623"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}